// system / support

Support Console

Submit a ticket or search the knowledge base. We actively monitor issues related to API availability, data accuracy, and account limits.


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Knowledge Base

How do I get an API Key?

Generate your API key from the developer dashboard after registering. Go to your active Project and click "Generate Key".

What are the rate limits?

Default free tier limits: 1,000 requests per minute and 100,000 requests per month per API key.

My API key is returning 401 Unauthorized

Ensure you are passing the key in the `X-API-Key` header exactly as generated. Keys are scoped per project.

How accurate is the geospatial data?

Our coordinate data is sourced from GeoNames and manually verified against ISO boundaries. Accuracy is typically within 1km of the city center.

Is the API completely free?

Yes, the core dataset and endpoints are free up to 100k requests/month. We do not require a credit card.

// System Status
All Systems Operational